Home 9 Apps & Devices 9 Can’t Take Screenshot Due to Security Policy? Here’s What to Do!

Can’t Take Screenshot Due to Security Policy? Here’s What to Do!

by | Nov 8, 2023

Taking screenshots on our devices has become a routine part of our digital lives. Whether it’s capturing a funny meme, saving an important document, or sharing information with others, screenshots are a convenient way to capture and preserve information. However, you may encounter a frustrating situation where you’re can’t take screenshot due to security policy imposed by certain apps or settings. In this article, we will explore why this happens and provide you with solutions to fix the issue.

What is the Security Policy?

Many applications and systems implement security policies to protect sensitive information from being captured or shared without permission. This is especially common when dealing with apps that handle sensitive data, such as banking apps, payment gateways, or secure messaging platforms. The purpose of these security policies is to safeguard user privacy and prevent unauthorized access to confidential data.

Can’t Take Screenshot Due to Security Policy? Here Are the Reasons!

Taking a screenshot is usually easy, but sometimes it can be tricky due to different reasons. Here are some common reasons that might stop you from taking screenshots:

an't Take Screenshot Due to Security Policy
  • Security Rules: Some apps and websites have strict rules to protect sensitive information like your finances and passwords. They don’t allow screenshots to keep your privacy intact.
  • Device Limits: Certain devices, especially those used for work or school, may have restrictions that prevent screenshotting. This is done to ensure data security and integrity.
  • Software Glitches: Sometimes, problems with the software can interfere with the screenshot feature. Luckily, these issues are usually temporary and can be fixed by updating your device’s software to the latest version.
  • Hardware Troubles: Although rare, hardware issues can also cause problems with taking screenshots. If you suspect a hardware problem, you may need professional help to fix it.

Note: Some banking and money-transfer apps don’t let us take screenshots because the server restricts that feature. But don’t worry, we can still take a picture of the screen using another phone. Now, let’s find out how to fix the error or black screenshot problem that says “Can’t take screenshot due to Security Policies.”

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Can’t Take Screenshot Due to Security Policy? Here’s How to Fix it!

It’s frustrating when you can’t take a screenshot because of a security policy. Especially when you really need to capture important information. But remember, this policy is in place to protect sensitive data like financial information and passwords. Stay patient and try these alternatives!

1. Enable Screenshots on Your Device

To enable screenshots on your device, you need to specify the button or action to take the screenshot. If this setting is set to “None,” your phone won’t respond when you try to capture a screen image.

Here’s how you can enable this setting on Android:

Enable Screenshots on Your Device
  1. Open the Settings menu.
  2. Look for “Additional Settings” and tap on it.
  3. Find and select “Buttons Shortcut” or “Gesture shortcuts.”
  4. Locate the option for “Take a screenshot” and tap on it.
  5. You’ll see a list of different actions you can assign to take a screenshot. Choose any option except “None.”
  6. After making this selection, you should be able to take screenshots successfully. If you can’t find the screenshot settings, try searching for “screenshots” in the Settings menu. Look for an option that allows you to set a screenshot action. Once you’ve made the necessary changes, try taking a screenshot to see if the problem is resolved.

For iOS devices, there are no settings to disable the screenshot functionality. It should already be enabled by default.

2. Enable Screenshots in Chrome Incognito Mode

Enable Screenshots in Chrome Incognito Mode
  • Open Chrome and type “chrome://flags” in the address bar.
  • In the search bar, type “incognito screenshot.”
  • Find “Incognito Screenshot” in the results and select “Enabled” from the drop-down menu.
  • Finally, click “Relaunch” to apply the changes.

3. Enable Screenshots in Firefox Incognito Mode

Enable Screenshots in Firefox Incognito Mode
  • Open Firefox and go to the Settings menu.
  • Click on “Privacy & Security.”
  • Scroll down to the “Permissions” section and find “Screenshots.”
  • Check the box next to “Allow screenshots in private browsing.”
  • Click “Save” to apply the changes.

4. Take Screenshots Using Google Assistant

Take Screenshots Using Google Assistant
  • Activate Google Assistant by saying “Hey Google, take a screenshot.”
  • Google Assistant will capture a screenshot of your current screen, which will be saved in your phone’s gallery.

For iOS devices, just say, “Hey Siri, take a screenshot.” Your Apple device will automatically capture a screenshot for you.

5. App Restriction

 App Restriction
  • Access your device’s settings.
  • Look for “Security & Privacy” or a similar section.
  • Tap on “App Restrictions” or a similar option.
  • Choose the specific app you want to restrict.
  • Tap on the permissions you want to limit and disable them.

6. Device Restrictions

Device Restrictions
  • Access your device’s settings from the home screen.
  • Tap on “Security & Privacy” or a similar option.
  • Look for “Device Restrictions” or a corresponding setting.
  • Provide the required device password or PIN for verification.
  • Choose the restrictions you want to apply and turn them on.
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7. Enable Media Storage

Enable Media Storage
  • Open Settings on your Android device.
  • Go to the “Apps” section.
  • Tap the three dots in the top-right corner and select “Show system processes.”
  • Scroll down and find “Media Storage.”
  • Access “Storage” within the Media Storage settings.
  • Finally, tap “Enable” to enable media storage again.

8. Update the App 

Ensure that you are using the latest version of the app. Developers often release updates that address bugs and security issues, including restrictions on screenshots. 

Visit the app store on your device and check for any available updates for the problematic app. Install the updates and try taking screenshots again.

9. Disable Screen Recording 

On some devices, screen recording can interfere with the screenshot functionality. If you have screen recording enabled, try disabling it temporarily and then attempt to take a screenshot. To disable screen recording, go to your device settings and look for the screen recording option. 

Turn it off and see if you can capture screenshots.

10. Use Assistive Touch (iOS): 

Use Assistive Touch (iOS)

If you’re using an iPhone or iPad and are unable to take screenshots, you can try using the Assistive Touch feature. Assistive Touch provides an on-screen button that allows you to access various functions, including taking screenshots. To enable Assistive Touch, go to Settings > Accessibility > Touch > AssistiveTouch. Toggle the switch to turn it on and then use the on-screen button to capture screenshots.

11. Use Third-Party Apps 

If none of the above solutions work, you can explore third-party screenshot apps available in your device’s app store. These apps often provide additional features and bypass certain restrictions imposed by individual apps. 

However, exercise caution when using third-party apps and ensure they come from reputable sources.

12. Cast Your Phone’s Screen onto Another Display Device

Here’s another interesting method to capture a screenshot of your phone by sharing its screen. If you can find a way to cast your phone’s screen onto another display device, you can easily take a screenshot from that connected device.

To cast your Android phone’s screen, follow these steps (note that the settings’ names may vary depending on the phone manufacturer):

  1. Go to your phone’s Settings.
  2. Look for “Connection and Sharing” or a similar option.
  3. Tap on “Cast.” If you can’t find “Cast,” you can use the search function within the Settings menu to locate it.
  4. Turn on the option to “Cast screen content to an external monitor.”
  5. Make sure both your phone and your smart TV are connected to the same Wi-Fi network.
  6. Once connected, you can take a screenshot from the connected device.

For iOS devices, you’ll need either an Apple TV or an AirPlay 2-Enabled Smart TV to cast your screen. Follow these steps:

  1. Ensure that both your iPhone and the TV are connected to the same network.
  2. Open the Control Center on your iPhone.
  3. Tap on “Screen Mirroring.”
  4. From the list of available devices, select your Smart TV or Apple TV.
  5. An AirPlay code will appear on the TV screen. Enter this code on your iPhone.
  6. Once you’ve projected your phone’s screen to the TV, you can take a screenshot. The latest Smart TVs may have a built-in feature or a third-party application for taking screenshots. Please refer to your Smart TV’s user manual for instructions on how to take a screenshot. Also read How to Connect iPhone to TV [2023].
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Is it Possible to Get Rid of Security Policies on Your Phone to Take Restricted Screenshots?

Unfortunately, removing specific policies is not usually possible for most people. The option to remove policies is available through the Google Device Policy app, but this app is typically only used by businesses that use G Suite.

If you have a work Gmail account on your phone, you could try deregistering it and adding it again using the Android Device Policy. However, this might have consequences for your job, so it’s important to consider the potential risks.

If you received the phone from work or bought a used business phone with Google Device Policy installed, you can remove the app by first deregistering any associated Google accounts.

you can uninstall the security policy app by following these instructions:

  1. Go to “Settings” and tap on “Apps” or “Apps & notifications.”
  2. Tap on “See all ### apps” to see the full list of apps. If you have an older phone, you’ll see the list right away. Find and select the “Device Policy” app.
  3. Choose “Uninstall” or “Disable,” and then tap “OK.”
  4. Make sure to unregister any accounts associated with the app and deactivate and uninstall it.
  5. Open the “Google Apps Device Policy” app.
  6. On the “Status” page, click “Unregister” for the accounts you have registered with the device.
  7. Then, go to either “Settings > Applications > Manage Applications” or “Settings > Apps.”
  8. Find the app and click on it.
  9. Select “Uninstall” or “Disable,” and then tap “OK.”

Alternatively, you can perform a factory reset on your device to remove the app. Keep in mind that this will erase all data, applications, and settings, so it’s recommended to back up your device first.

  1. To factory reset your device, follow these steps:
  2. Open the Apps menu from your home screen.
  3. Go to “Settings” > “Backup and reset.”
  4. Select “Erase all data (factory reset).”
  5. Choose “Reset Device.”
  6. Click on “Erase Everything.”


In this article, I’ve explained how you can take a screenshot even if you’re not allowed to. I’ve also shared instructions on how to enable screenshot gestures on your device. However, it’s important to remember that if the content is copyrighted, using it can lead to legal problems. So, be cautious and avoid using copyrighted material in your screenshots. Apart from that, enjoy capturing screenshots and have fun!

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