Home 9 Instagram 9 Instagram Reels Not Working? [2024 Fix – iPhone & Android]

Instagram Reels Not Working? [2024 Fix – iPhone & Android]

by | Dec 7, 2023

Instagram Reels is a feature that allows users to create and watch short-form videos with music, filters, and effects. It is similar to TikTok and has become very popular among Instagram users. You can monetize instagram reels and make money. However, some users may face problems with Instagram Reels not working on their iPhone or Android devices. This can be frustrating and annoying, especially if you want to create or watch some fun content on Instagram.

If you are one of those users experiencing issues with Instagram Reels not working on your iPhone or Android device, don’t worry. There are some easy troubleshooting fixes that you can try to solve this problem. This article will show you how to fix Instagram Reels not working on your iPhone or Android device using different methods. We will also give you some tips and tricks on how to use Instagram Reels effectively and enjoyably.

How to Fix Instagram Reels Not Working on iPhone and Android

There are various reasons why Instagram Reels may not work on your iPhone or Android device. Some of the common causes are:

  • Instagram Reels are not available in your country.
  • Your internet connection is weak or unstable.
  • Your Instagram app is outdated or corrupted.
  • Your device’s storage or cache is full or damaged.
  • Your device’s date and time settings are incorrect.

To fix Instagram Reels not working on your iPhone or Android device, you can try the following methods:

Method 1: Check If Reels Are Available in Your Country [Same for Android & iPhone]

Before trying other troubleshooting steps, ensure Reels are available in your country. This feature may not be available in some countries for legal or regulatory reasons. You can check if Reels are available in your country by visiting Instagram’s support page: https://help.instagram.com/804597213806653

Check If Reels Are Available in Your Country

If your country is not listed on the support page, Reels are unavailable in your country. In that case, you may be unable to view or make Reels on Instagram. If you want to watch Reels, you can try using a VPN (Virtual Private Network) service to change your virtual location to a country where Reels are available. However, this may not work for creating Reels, as Instagram may detect your real location and block your access.

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Method 2: Check Your Internet Connection [Same for Android & iPhone]

If you can’t watch or upload Instagram Reels on your iPhone or Android device, there may be a problem with your internet connection. You may see an error message like “Couldn’t refresh feed” or “Something went wrong” when accessing Reels. To fix this, you need to check your internet connection and ensure it is strong and stable.

You can check your internet connection by doing the following:

  • Restart your router or modem if you are using a Wi-Fi network.
  • Switch to another Wi-Fi network if possible.
  • Use mobile data instead of Wi-Fi if you have enough data plan.
  • Turn on airplane mode and then turn it off again to refresh your network settings.
Check Your Internet Connection

After checking your internet connection, try to access Reels again and see if it works.

Method 3: Update Your Instagram App [Same for Android & iPhone]

Using an outdated version of the Instagram app may cause problems with Instagram Reels not working on your iPhone or Android device. To fix this, you must update your Instagram app to the latest version available on the App Store or Google Play Store. Updating your app will also give you access to new features and bug fixes that may improve your experience with Reels.

To update your Instagram app, follow these steps:

  • Open the App Store or Google Play Store on your iPhone or Android device.
  • Search for Instagram and tap on it.
  • Tap on Update if there is an update available for the app.
  • Wait for the update to finish, then reopen the app.
Update Your Instagram App

Alternatively, you can join the beta program of Instagram to get early access to new features and updates before they are officially released. To join the beta program of Instagram, follow these steps:

  • Open the Google Play Store on your Android device.
  • Search for Instagram and tap on it.
  • Scroll down to the Join the beta section and tap on Join.
  • Wait for a few minutes and then update the app as usual.
 join the beta program of Instagram

Note: The beta program of Instagram is only available for Android devices. If you have an iPhone, you can’t join the beta program of Instagram.

Method 4: Clear Your Instagram App Cache [Not Same for Android & iPhone]

If the cached app data gets corrupted, you may experience problems with Instagram Reels not working on your iPhone or Android device. To fix this, you must clear your Instagram app cache and free up some space on your device. Clearing your app cache will also make your app run faster and smoother.

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To clear your Instagram app cache on Android, follow these steps:

 join the beta program of Instagram
  • Go to Settings > Apps > Instagram > Storage & cache > Clear cache.
  • Tap on OK to confirm your choice.
  • Restart your device and then open the Instagram app again.

To clear your Instagram app cache on your iPhone, follow these steps:

clear your Instagram app cache on your iPhone
  • Go to Settings > General > iPhone Storage > Instagram.
  • Tap on Delete App and then confirm your choice.
  • Go to the App Store and download the Instagram app again.
  • Log in to your account and then open the app again.

Note: Clearing your app cache will not delete your account or data. However, it may delete some of your preferences and settings. You may need to log in again and adjust some settings after clearing your app cache.

Method 5: Clear Your Device’s Storage or Cache [Not Same for Android & iPhone]

If your device’s storage or cache is full or damaged, you may also face problems with Instagram Reels not working on your iPhone or Android device. To fix this, you need to clear your device’s storage or cache and remove any unwanted or unnecessary files or apps from your device. This will also improve your device’s performance and speed.

To clear your device’s storage or cache on Android, follow these steps:

Settings > Storage > Free up space or Cached data > Clear
  • Go to Settings > Storage > Free up space or Cached data > Clear.
  • Tap on OK to confirm your choice.
  • Restart your device and then open the Instagram app again.

To clear your device’s storage or cache on your iPhone, follow these steps:

clear your device's storage or cache on your iPhone
  • Go to Settings > General > iPhone Storage.
  • Tap Offload Unused Apps or Review Large Attachments and delete any apps or files you don’t need.
  • Restart your device and then open the Instagram app again.

Method 6: Set Your Device’s Date and Time Settings to Automatic [Not Same for Android & iPhone]

If your device’s date and time settings are incorrect, you may encounter problems with Instagram Reels not working on your iPhone or Android device. To fix this, you need to set your device’s date and time settings to automatic and sync them with the network provider. This will also prevent errors or glitches with other apps or services on your device.

To set your device’s date and time settings to automatic on Android, follow these steps:

set your device's date and time settings to automatic on Android
  • Go to Settings > System > Date & time.
  • Turn on the toggle next to Use network-provided time.
  • Restart your device and then open the Instagram app again.

To set your device’s date and time settings to automatic on your iPhone, follow these steps:

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set your device's date and time settings to automatic on your iPhone
  • Go to Settings > General > Date & Time.
  • Turn on the toggle next to Set Automatically.
  • Restart your device and then open the Instagram app again.

Method 7: Restart Your Device [Same for Android & iPhone]

Sometimes, a simple restart of your device can fix many issues with Instagram Reels not working on your iPhone or Android device. Restarting your device will clear any temporary glitches or bugs affecting your app or device. It will also refresh your memory and cache and improve your device’s performance.

To restart your device on Android, follow these steps:

restart your device on Android
  • Press and hold the power button on your device.
  • Tap on Restart or Power off and then Power on.
  • Wait for your device to reboot, then reopen the Instagram app.

To restart your device on your iPhone, follow these steps:

restart your device on your iPhone
  • Press and hold your device’s power and volume buttons.
  • Slide to Power off when prompted.
  • Wait for your device to shut down, then press and hold the power button again to turn it on.
  • Wait for your device to boot up and open the Instagram app again.

Method 8: Report the Problem to Instagram[ Same for Android & iPhone]

If none of the above methods work for you, it may be a problem with Instagram. There may be a bug or a glitch in the app that is causing Instagram Reels not to work on your iPhone or Android device. In that case, you can report the problem to Instagram and inform them about it. This will help them identify and fix the problem as soon as possible.

To report the problem to Instagram, follow these steps:

  • Open the Instagram app on your iPhone or Android device.
  • Tap on the profile icon in the bottom-right corner.
  • Tap on the hamburger menu icon in the top-right corner.
  • Tap on Settings > Help > Report a Problem.
  • Tap on Something Isn’t Working and describe the issue that you are facing with Reels.
  • Tap on Send to submit your report.

You can also check Instagram’s official Twitter account or Facebook page for updates or announcements regarding Reels or other issues.

Conclusion

Instagram Reels is a feature that allows users to create and watch short-form videos with music, filters, and effects. It is similar to TikTok and has become very popular among Instagram users. However, some users may face problems with Instagram Reels not working on their iPhone or Android devices. This can be frustrating and annoying, especially if you want to create or watch some fun content on Instagram.

This article shows you how to fix Instagram Reels not working on your iPhone or Android device using different methods. We have also given you some tips and tricks for using Instagram Reels effectively and enjoyably.

We hope this article has helped you solve your problem with Instagram Reels not working on your iPhone or Android device. If you have any questions or feedback, feel free to comment below.

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