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What Does No Location Found Mean in Find My on iPhone?

by | Oct 5, 2023

If you are an iPhone user, you might have faced a “No Location Found” notification on your device. “No Location Found” notification might occasionally appear on your iPhone’s Find My app. But what does it mean and what do you need to do to fix the issue? In this guide, we will delve into the meaning behind the “No Location Found” message in Find My on iPhone and provide you with some troubleshooting tips to address the issue.

What Does No Location Found Mean in Find My?

When you see the message “No Location Found” in the Find My app on your iPhone, it indicates that the app is unable to retrieve the location information for a particular contact. This message can appear for several reasons, including:

What Does No Location Found Mean in Find My?
  • No Internet Connection: The Find My app requires an active internet connection to share and receive location data. If either your device or the contact’s device has a weak or no internet connection, the app won’t be able to fetch the location information, resulting in the “No Location Found” message.
  • Location Services: To accurately track the location, the Find My app relies on the device’s location services being enabled. If you or the contact have disabled location services on your respective devices, the app won’t be able to access the necessary data, leading to the “No Location Found” message.
  • Location Sharing Disabled: Your contacts can choose to stop sharing their location with you at any time. If you were previously able to see their location but can’t anymore, it means they have stopped sharing it.
  • Inaccurate Time Setting: The error may also arise if there is a glitch on your device or if the time and date settings are inaccurate. (If your friend’s device has the wrong time and date settings, they won’t be able to share their location with you.)
  • Not Signed in to Find My App: Both you and your contacts need to be signed into the Find My app to share and view locations. If they don’t have a Find My account, you won’t be able to see their location.
  • Phone Turned Off: If your contact’s phone is turned off, you won’t be able to see their location until it’s turned back on.
  • Battery Drained: When the contact’s phone runs out of battery and shuts down, their location won’t be available until the device is charged and turned back on.
  • Airplane Mode Enabled: If someone enables Airplane Mode on their device, it disconnects them from the internet, and their location won’t be detected.
  • Glitch in iMessage or Find My App: Sometimes, there can be glitches in the iMessage or Find My app, causing the location to not be visible. These glitches are usually temporary and can be resolved.
  • Difficulty Detecting Exact Location: The Find My app may have trouble locating someone’s exact position, especially in rural areas with a weak GPS signal or inside buildings where the signal is obstructed.
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How to Fix “No Location Found” on an iPhone?

If you’re having trouble finding the location of your iPhone or a friend’s device and the Find My app shows “No Location Found,” you can try the following steps to resolve the issue:

  • Check if Find My App is Supported in Your Area: The Find My app may not be available in all countries or regions. Make sure that the app is supported in your location.
  • Restart the App and Log In Again: Close the Find My app and reopen it. Log in again to see if the location appears. Additionally, try restarting your iPhone as temporary glitches may be causing the issue.
  • Check if Location Services are Turned On: Ensure that Location Services are enabled on your device. Go to Settings > Privacy > Location Services and toggle the switch to turn it on.
Check if Location Services are Turned On
  • Verify Time and Date Settings: Accurate time and date settings are important for location tracking. Go to Settings > General > Date & Time and make sure the information is correct.
Verify Time and Date Settings
  • Turn On the “Share My Location” Feature: Confirm that the “Share My Location” feature is enabled. Go to Settings > iCloud > Share My Location and toggle the switch to turn it on if it’s off.
Turn On the "Share My Location" Feature
  • Check Your Internet Connection: A stable internet connection is necessary for the Find My app to work properly. Ensure that you have a strong connection and that the app is allowed to use cellular data if applicable. Also read How to Turn on 5G on iPhone 11, 12, 13, 14 and 15.
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Check Your Internet Connection
  • Check Apple System Status: Visit the Apple System Status webpage to see if there are any reported issues with the Find My app. If it’s experiencing problems, you’ll need to wait for it to be resolved.
  • Update Your Apple Device: Make sure your device is running the latest operating system. Updates often include bug fixes that can resolve issues with location services. Go to Settings > General > Software Update to check for and install any available updates.
Update Your Apple Device
  • Reset Privacy and Location Settings: If all else fails, you can reset the Privacy and Location settings on your device. Go to Settings > General > Reset > Reset Privacy and Location. Follow the onscreen instructions to complete the process.
Reset Privacy and Location Settings

By following these steps, you can troubleshoot the “No Location Found” issue on your iPhone and hopefully resolve the problem.

Is there a difference between “No Location Found” and “Location Not Available”?

Difference between “No Location Found” and “Location Not Available”:

  • “Location Not Available” could mean that someone stopped sharing their location in an older version of the Find My Friends app (iOS 12 and earlier).
  • In the newer Find My app (iOS 13 and later), if your friend turns off location services or sharing, you may see the “No Location Found” error instead.
  • The “Location Not Available” error could also indicate a problem with Apple’s location services.
  • Tech experts suggest that when you see “Location Not Available,” it means Apple’s servers are trying to find the person’s phone using GPS but haven’t been successful in connecting with it.
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And that’s the end of our guide. We hope that we have provided you with a clear understanding of what “no location found” means. Please share your feedback in the comments and let us know which solution worked best for you. We appreciate your input and look forward to hearing from you.

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