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Why Does Spotify Keep Stopping When My Phone Locks

by | Nov 19, 2023

Are you tired of experiencing the frustrating issue of Spotify pausing when your phone screen locks? You’re not alone. Many Spotify users have encountered this problem but aren’t sure why it’s happening or how to fix it. In this article “Why Does Spotify Keep Stopping When My Phone Locks”, we will delve into the possible reasons behind this issue and provide you with troubleshooting tips to resolve it.

Why Does Spotify Keep Stopping When My Phone Locks

Are you experiencing the issue of Spotify pausing when your phone screen locks, but you’re unsure why it’s happening? Let’s break down the potential reasons behind this problem to help you understand the causes. Remember, the main focus of this article is to provide troubleshooting tips in the following sections.

Why Does Spotify Keep Stopping When My Phone Locks

Weak or Unstable Internet Connection

One possible reason for Spotify stopping when your phone screen turns off is a poor or intermittent internet connection. If your device loses connection or experiences weak signal strength, it can disrupt the streaming service and cause playback issues.

Background Activity Restrictions

Limited or disabled background activity settings on your phone can also contribute to Spotify stopping when the screen locks. Some devices have settings that restrict or disable apps from running in the background, which may affect Spotify’s ability to continue playing music.

Low Power Mode or Sleeping Apps

If your device is in Low Power mode or has apps set to sleep when the screen is off, it can impact Spotify’s playback. These power-saving features can limit app activity and prevent Spotify from playing when the screen is locked.

Outdated Spotify App or Operating System

Using an outdated version of the Spotify app or operating system on your device might cause compatibility issues. It’s important to keep both the app and your device’s operating system up to date to ensure smooth and uninterrupted playback.

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Expired Spotify Subscription

If your Spotify subscription has expired or is no longer active, it can lead to playback issues. Make sure your subscription is valid and active to continue enjoying uninterrupted music streaming.

Interruptions from Other Audio Sources

Incoming calls, notifications, or other audio resources can interrupt Spotify playback when the screen is locked. These interruptions may pause or stop Spotify temporarily until the interference is resolved.

How to Fix if Spotify Stops Playing When Screen Is Off

Let’s get straight to the main issue. According to what we discussed earlier, factors related to your phone’s battery and permission settings can cause Spotify to pause when the screen locks. If you’re facing this problem on your iPhone or Android, try the following measures to resolve it.

1. Check Your Internet Connection

To stream music on Spotify, you need a stable internet connection. If you can’t connect to Wi-Fi or you’re in an area with no signal, Spotify will keep buffering and won’t play any online content. That’s why Spotify pauses when the screen turns off. To ensure smooth listening, make sure your cellular data is working properly or enable offline mode.

2. Allow Background Activity

One of the main reasons Spotify pauses when the screen locks is because the app doesn’t have permission to operate in the background. If this permission is disabled, Spotify won’t work properly and will stop playing when your lock screen is off.

On iPhone:

Allow Background Activity
  1. Go to the Settings app, then select General.
  2. Tap on Background App Refresh and find the Spotify app.
  3. Toggle the button next to Spotify to enable it to run in the background and fix the issue of Spotify stopping when the screen is off on your iPhone.

On Android:

Allow Background Activity
  1. Open the Settings app from the home page and select Apps.
  2. Find Spotify in the list and tap on Battery.
  3. Enable the Allow Background Activity option.
Allow Background Activity

3. Remove Spotify from Sleeping Apps

Adding apps to the Sleeping Apps list can save battery life but prevent them from running in the background. If Spotify is in your Sleeping Apps list, removing it can fix the issue of Spotify stopping when the screen is off on Android.

  1. Go to Settings and tap on Device care, then select Battery.
  2. On the Background usage limits tab, you’ll find Sleeping apps.
  3. If Spotify is listed there, select it and tap on Remove.
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4. Disable Low Power Mode

When Low Power Mode is activated, background activity of apps is limited. While it helps conserve battery, it can cause playback problems when the screen is locked, such as Spotify pausing.

On iPhone:

Disable Low Power Mode
  1. Go to Settings and scroll down to select Battery.
  2. Turn off Low Power Mode using the slider.

On Android:

  1. Open the Quick Settings menu (similar to Control Center on iPhone).
  2. Look for the Battery Saver or Low Power icon.
  3. Tap on it to disable it until it’s no longer highlighted.

5. Force Shut Down Spotify

One simple solution is to force stop the Spotify app when it stops playing when the screen is off. This can resolve temporary issues or glitches.

On iPhone:

Force Shut Down Spotify
  1. Swipe up from the bottom of your iPhone to find the Spotify preview.
  2. Swipe upwards on it to close the Spotify app.

On Android:

  1. Go to Settings, then select Apps & Notifications.
  2. Tap on All Apps to view all opened applications.
  3. Select Spotify to enter the App Info, then tap on Force Stop.
  4. After closing Spotify, restart the app. Play a song on Spotify and lock your phone to see if it stops playing when the screen is off. Often, this will resolve the issue.

6. Clear Spotify Caches

Overloaded caches on your device, especially on Android, can cause listening problems. Clearing Spotify caches can prevent storage overload, slow down apps, and resolve app malfunctions.

Clear Spotify Caches
  1. Launch the Spotify app and go to Settings (located in the upper-right corner).
  2. Scroll down and tap on Storage, then select Clear Cache.

Also read How to Clear Queue on Spotify [Android, iPhone, & Desktop].

7. Update the Spotify App

Spotify may stop when the screen locks if the app isn’t up to date. Updating the app can fix known issues and provide a better experience. Check for the latest version on the App Store (iPhone) or Play Store (Android). However, note that updating may not solve all problems, as some users have reported issues even after updating.

8. Perform a Clean Uninstall

If Spotify still stops playing when the screen is off, it’s recommended to uninstall and reinstall the app to avoid any issues.

On iPhone:

  1. Press and tap the Spotify app icon on the home page.
  2. Select Delete App to remove Spotify from your device.
  3. Re-download and reinstall Spotify from the App Store.

On Android:

  1. Press and hold the Spotify app icon on the home page.
  2. Select Uninstall to remove Spotify from your device.
  3. Re-download and reinstall Spotify from the Play Store.
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Now, let’s move to the ultimate way to play Spotify without interruptions. If none of the above solutions work, you can try playing Spotify using the built-in music player.Playing Spotify with Built-in Music Player

If you’re still experiencing issues with Spotify pausing when the screen turns off, you can try using the built-in music player on your device as an alternative. Here’s how you can do it:

9. Upload Your Music Library

If you have your music library saved on your computer or another device, you can upload it to your phone and use the built-in music player to play your songs. Connect your phone to your computer and transfer the music files to your phone’s music folder. Once the files are transferred, you can access them using the built-in music player.

10. Use Streaming Services

Alternatively, you can use other streaming services that may not have the same issue as Spotify. 

Some popular alternatives include:

Use Streaming Services

These services have their own dedicated apps that you can download from the App Store (iPhone) or Play Store (Android) and use to stream music without interruptions.

11. Try Offline Mode

If you have a premium subscription with Spotify, you can download your favorite songs, albums, or playlists for offline listening. In offline mode, Spotify doesn’t require an internet connection to play the downloaded content. This can be useful if you frequently face issues with Spotify pausing when the screen turns off due to internet connectivity problems.

To enable offline mode on Spotify:

  1. Open the Spotify app and go to the song, album, or playlist you want to download.
  2. Tap the three dots (or ellipsis) icon next to the content.
  3. Select “Download” to save it for offline listening.
  4. Once the content is downloaded, you can access it in the “Your Library” or “Your Downloads” section of the Spotify app.

Remember to periodically connect your device to the internet to refresh the offline content and ensure that your downloaded songs are up to date.

By using the built-in music player or exploring alternative music streaming services, you can enjoy uninterrupted music playback even if you encounter persistent issues with Spotify.


I hope this guide “Why Does Spotify Keep Stopping When My Phone Locks”, has helped you understand why Spotify keeps stopping when your phone locks and provided you with the necessary steps to fix the issue. If you have any further questions or need assistance with Spotify or other apps, please don’t hesitate to reach out to us. Your feedback and comments are valuable to us as we strive to improve our service and ensure your satisfaction.

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