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Why Won’t My AirPods Connect? 9 Ways to Fix It

by | Oct 8, 2023

AirPods have become immensely popular since their release, offering a seamless wireless listening experience for Apple users. However, despite their advanced technology, AirPods sometimes encounter connectivity issues that can be frustrating for users. In this article, we will explore some common reasons why AirPods may not connect and provide troubleshooting tips to help you resolve the problem.

Why Won’t My AirPods Connect?

Here are some common reasons why AirPods may not connect:

1. Bluetooth Connectivity

AirPods can connect easily to Apple devices and other devices, but they require an available Bluetooth signal to function. This is a common reason why AirPods may not pair successfully. The good news is that accessing Bluetooth settings is usually simple on most devices. For instance, on your iPhone or iPad, you can just tap on Settings > Bluetooth.

Bluetooth Connectivity

To make sure that your device’s Bluetooth is functioning correctly, try pairing the non-AirPods device with different devices. If you’re unable to pair it with any Bluetooth-compatible device, then the problem is most likely with your device and not your AirPods.

2. Battery Level

Low battery can prevent your AirPods from pairing with your devices. To ensure they charge properly, place your AirPods in the charging case and connect the case to a USB port or wall outlet using the Lightning cable.

Battery Level

Battery level indication: The charging case has a light that shows the battery level.

  • Green light: If the light is green when the AirPods are in the case, it means they are fully charged.
  • Amber light: If the light is amber, it indicates that they are not fully charged.
  • Amber light (case empty): If the light is amber and the case is empty, it means that the case itself needs to be charged.
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3. Firmware Updates

Firmware Updates

Apple periodically releases firmware updates for AirPods to enhance their performance and address known issues. If your AirPods are not connecting, it’s worth checking if they are running the latest firmware version. Ensure that your iPhone or iPad is connected to the internet, and the AirPods are in their case near the device. When both conditions are met, the firmware update should occur automatically.

4. Resetting AirPods

Resetting AirPods

If the above steps don’t resolve the connectivity issue, you may need to reset your AirPods. To do this, open the Bluetooth settings on your device and forget your AirPods. Next, place your AirPods in the charging case, close the lid, and wait for about 30 seconds. Open the lid, press and hold the setup button on the back of the case until the LED light on the front starts flashing white, indicating that the reset process has begun. After resetting, try reconnecting your AirPods to your device.

5. Interference and Distance

Sometimes, the AirPods may have trouble connecting due to interference or being too far away from the connected device. Ensure that there are no obstacles blocking the Bluetooth signal and that you are within the recommended range (approximately 33 feet or 10 meters) from your device. Additionally, interference from other Bluetooth devices or Wi-Fi networks in the area can affect connectivity. Try moving away from such sources of interference or turning them off temporarily.

6. Software Updates

 Software Updates

Keeping your iPhone, iPad, or other Apple devices up to date with the latest software versions is crucial for optimal AirPods performance. Software updates often include bug fixes and improvements that can address connectivity issues. Check for any pending software updates on your device and install them if available.

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7. Poor Connection between AirPods and Charging Case

If you’ve been trying to connect your AirPods but the light on the case doesn’t blink, it could be because the AirPods aren’t properly connecting to the charging case’s electrical connections at the bottom (the points inside the case where they charge). To fix this, you can try cleaning your AirPods and the bottom of the charging case using a slightly damp cloth that doesn’t leave lint. If the problem continues, it’s best to contact Apple and see if you can get a replacement. Also read How to Rename Airpods on iPhone/iPad/Mac [2023].

8. Your iOS Device May not be Running the Required Version of iOS

One possible reason is that your iOS device may not be running the required version of iOS. Here are the steps outlined in the text to ensure you have the right iOS version:

  • Make sure you’re running the right version of iOS: If you have first-generation AirPods, your iOS device must be running iOS 10 or later. For the second-generation AirPods, you need at least iOS 12.2.
  • Open the Settings app on your device: Locate and tap the “Settings” app on your iPhone or iPad’s home screen. The Settings app icon looks like a gray gear.
  • Tap General: In the Settings menu, scroll down and tap on “General.” It’s usually located towards the top of the list.
  • Tap Software Update: Within the General settings, locate and tap on “Software Update.” This option allows you to check for and install any available updates for your device’s operating system.
  • Check the version of iOS: On the Software Update page, you can see which version of iOS your device is currently running. Ensure that it meets the minimum requirements for your AirPods.
  • Download and Install the latest update if needed: If a newer version of iOS is available and your device doesn’t meet the minimum requirements for your AirPods, tap “Download and Install” to initiate the update process. Follow the on-screen instructions to complete the installation.
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9. Contact Apple for Help 

If you’ve tried all the suggestions mentioned above and your AirPods still won’t enter pairing mode, it’s time to get in touch with Apple for further assistance. You have a couple of options to contact Apple for help. You can reach out to Apple support online or visit your nearest Apple Store or authorized Apple service provider in person. They will be able to provide you with the necessary guidance and support to resolve the pairing issue with your AirPods.

Conclusion

By following these troubleshooting steps, you should be able to address most common AirPods connectivity issues. Remember to always keep your devices updated and maintain a close eye on firmware updates for optimal performance. If all else fails, don’t hesitate to reach out to Apple support for further assistance. Enjoy your seamless listening experience with your AirPods!

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